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SERVICES

Remote Hands

Our national remote hands teams are highly trained to work in business-critical environments to support planned changes and break-fix events. Whatever your requirements, our Remote Hands are here to help.

If it’s urgent, jump on the Helpline number below.

We have full-time staff located in many major collocation data centres around Australia, and our Remote Hands teams are attending to requests in new locations every day. With our national footprint constantly expanding and growing stronger, you can rely on having remote hands resourcing where you need it, when you need it.

Business-critical support

With our competitive SLAs and 24/7 guaranteed response times, you will see why we are the preferred partner for major data centre, telco, government, education and finance-related organisations.

FEET ON THE GROUND

Syndeticom’s Remote Hands can help with…

Moves, Adds & Changes

Data centre moves adds and changes

Data Centre Installs

Any sized job, from single patches to large-scale rack stack installations

Patching & Break Fix

Cable patching and break fixes

3rd Party Escorting

Escorting third parties in the data centre

Syndeticom

Goods & Receipting

Goods management, receipting and movements

Cabinet Installation & Config

Cabinet and cabinet power installation and configuration

Migration Service

Managing and implementing migration jobs of any size

24/7 response

SLAs with up to 2-hour response times

Watch & Learn

Syndeticom’s Remote Hands Services

Not keen on reading? Learn about our various remote hands services in this short video. Starting with goods receipting to change and config management, it gets more thrilling from there!

Syndeticom